Terms & Conditions
Terms & Conditions Vinnuhjálp operates from.
Privacy policy
Vinnuhjálp handles all personal data in accordance to Icelandic law no. 90/2018 on personal protection and processing of personal data and European legislation on GDPR.
General processing of personal data
Persónuupplýsingar berast frá atvinnurekendum eða einstaklingum sem óska eftir aðstoð Vinnuhjálpar með tölvupósti. Ávallt er leitast eftir því að söfnun persónuupplýsinga sé haldið í algjöru lágmarki og um leið og úrvinnslu persónugagna er lokið er þeim eytt úr kerfum Vinnuhjálpar. Persónugögn eru ekki geymd í kerfum Vinnuhjálpar heldur hjá viðeigandi aðila hverju sinni.
Vinnuhjálp's website
Vinnuhjálp does not collect information from those who visit https://vinnuhjalp.is. No cookies are issued by Vinnuhjálp's website, but a service provider counts the number of visits to the site without recording additional information.
Social media
Vinnuhjálp uses various social media. Vinnuhjálp's approach of not collecting personal data applies to those pages, in the sense that Vinnuhjálp does not use social media to collect information about the individuals who visit Vinnuhjálp's social pages.
However, the privacy policies of each social media site should be checked individually for how each social media site collects information regarding visitors to their sites. The list of social media used by Vinnuhjálp is as follows:
Embedded content from other sites
With embedded content from other sites (e.g. YouTube videos, or photos from Instagram), it needs to keep in mind that the content itself complies with the privacy protection rules of the site from which the content is taken. These sites may collect information, use cookies, or track usage of the embedded content.
Deletion or information requests
If a customer or a party to a case Vinnuhjálp is working is wishes to make comments about the handling of their personal information, or requests information or deletion of their personal information, please contact Vinnuhjálp at vinnuhjalp@vinnuhjalp.is.
This privacy policy is written and published on 03.10.2023, and will be re-evaluated if there is a change in Vinnuhjálp's operations, but always with minimization of personal data collection and maximization of data storage security in mind.
Communication rules and code of conduct
Vinnuhjálp's mission is to support employers and employees in building and maintaining a positive workplace culture, and to provide education and support in matters related to human resources.
Vinnuhjálp will always approach customers and stakeholders with full confidentiality and honesty as a priority. Communication is kept transparent and the flow of information is maintained to all relevant parties, to the extent that personal information of other parties involved is not discussed nor shared. All work processes that are carried out are defined in advance and made known to all applicable parties.
In all communications, Vinnuhjálp must also respect all interlocutors and empathize with them, but maintain neutrality and always act professionally and with integrity.
These communication rules and code of conduct were written and published on 03.10.2023, and will be re-evaluated if there is a change in Vinnuhjálp's operation.
Procedures
Vinnuhjálp works based on predetermined procedures that apply equally to all clients who use Vinnuhjálp's services.
General procedures
Vinnuhjálp puts a lot of effort into ensuring that everyone comes to the table on an equal footing. Characteristics such as age, interests, residence, disability, hair color, health status, gender, gender identity, sexuality, gender expression, gender identity, race, views on life, body type, work ability, political opinion, religion, language, appearance, ethnic origin, or anything else that can be used to define an individual is kept independent from Vinnuhjálp's work.
The purpose of the first meeting with an individual is always to allow the person to express the issues that the person wants help with, and to adjust the services of Vinnuhjálp according to the wishes and needs of each individual. This applies both to individuals who seek help from Vinnuhjálp, as well as when Vinnuhjálp acts on the behalf of the employer.
The circumstances in each case are assessed impartially, but with each individual person in mind so that the services of Vinnuhjálp are used to strengthen the person in question as an individual as well as in their work.
If Vinnuhjálp is at any point aware that it will not be possible to treat all parties equally and/or in an impartial manner, Vinnuhjálp must report the situation immediately to the appropriate parties so that appropriate corrections in service can be made.
Communications
Öll samskipti við einstaklinga eru í trúnaði milli hvers aðila fyrir sig og Vinnuhjálpar, óháð því hvort að aðilinn hafi sem einstaklingur óskað eftir þjónustu Vinnuhjálpar, eða sækir þjónustu Vinnuhjálpar í gegnum atvinnurekanda sinn. Sé Vinnuhjálp að vinna að sérstæku verkefni fyrir hönd atvinnurekanda er aðilum máls ávallt tilkynnt um það hvernig gögnum máls sé háttað, og hver fái hvaða upplýsingar og hvenær.
Collection of personal data
Vinnuhjálp strives to limit all collection and storage of personal data in general. If this is not possible, Vinnuhjálp works towards empowering and supporting individuals to manage and take care of their own personal data where applicable.
If Vinnuhjálp is obliged to hand over data due to resolution of certain cases, Vinnuhjálp notifies all relevant parties of the case about what data is handed over, as well as who will receive what data and why.
Deletion or information requests
If a client or a party to a case wishes to comment on the handling of personal information or Vinnuhjálp's procedures, please send all comments to Vinnuhjálp's email address: vinnuhjalp@vinnuhjalp.is.
These procedures are written and published on 03.10.2023, and will be re-evaluated if necessary.